The Anderson Croft route to honest and transparent customer service...

Keeping in touch

We believe the buying and selling process should be as transparent as possible and have engineered that into the business wherever possible.

We have built an instant interface giving you system access 24/7/365 so you can monitor what we do from the comfort of your own PC.

Sellers can see what we have emailed or posted on your behalf, view the SMS texts messages sent, phone calls, viewings, feedback, offers and negotiations.

For buyers too we have a system that works the same way and offers additional features to help them find the right home.

We don't believe this replaces the personal touch, but supports our desire to keep you informed at all times.

The Sale

From the frenetic activity to get a buyer once that buyer has been found everything can appear to go quiet. In fact it is probably the most frustrating and time consuming period of the whole move. For many agents once they have an offer they think the property sold - not so with us. We proactively keep in touch with all parties to the transaction to make sure it is moved along to completion.

You can monitor the whole process online to make sure we do.

If you need conveyancing then consider using Anderson Croft Legal Services. Our sister company offer a “no sale - no fee” legal service with fixed pricing and online tracking too. We have designed this service to mirror the same excellence that we provide in getting your home sold. Transparency, efficiency and cost effectiveness.

Mortgages

As a professional firm we choose to only partner with other professionals who share the same commitment to customer service that we do. For this reason we have partnered with John Charcol for Mortgage Advice and Financial matters.

They are one of the largest and most professional of brokers in the country. Simply click on the link to contact Richard Burley who will be pleased to help you.